Housekeeper - Resort Cleaning Specialist

3 days ago


KailuaKona, Hawaii, United States Wyndham Destinations Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeper to join our team at Wyndham Destinations. As a Housekeeper, you will play a critical role in ensuring the cleanliness and quality of our resort units, providing exceptional guest experiences, and maintaining a positive and professional work environment.

Key Responsibilities
  • Clean and maintain resort units, including sleeping quarters, kitchens, bathrooms, and living rooms, to the highest standards of quality and cleanliness.
  • Respond to guest inquiries and concerns in a timely and professional manner, ensuring total guest satisfaction and resolving any issues that may arise.
  • Replenish supplies, such as kitchenware and toiletries, and maintain a well-stocked inventory of linens and cleaning materials.
  • Work collaboratively with other departments to ensure seamless guest experiences and maintain a positive and respectful attitude towards guests and colleagues.
  • Participate in ongoing training and development to enhance knowledge and skills in housekeeping and guest services.
Requirements
  • Ability to work in a fast-paced environment with a high level of attention to detail and a commitment to quality.
  • Strong communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
  • Ability to lift 50 pounds and stand for long periods of time, with a high level of physical stamina and endurance.
  • Professional appearance and a positive, can-do attitude with a focus on teamwork and collaboration.
Benefits

We offer a comprehensive benefits package, including medical, dental, and vision coverage, flexible spending accounts, life and accident coverage, disability insurance, and a 401(k) plan with employer match. Additionally, we offer paid time off, parental leave, and holidays, as well as a wish day paid time to volunteer at an approved organization of your choice.

Compensation

The starting hourly rate for this position is $21.00 per hour, with the actual hourly rate determined by a variety of factors, including experience, education, skills, training, and work location.



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