Product Support Quality Engineer

7 days ago


New Bremen, Ohio, United States Crown Equipment Full time
Job Summary:

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient, and ergonomic lift truck possible to lower their total cost of ownership.

Key Responsibilities:

Prevent/reduce warranty claims and minimize the Company's overall warranty expense and improve customer satisfaction by decreasing customer cost of ownership.

Facilitate Product Team warranty reduction activities, perform root cause analysis, recommend process/product changes, monitor warranty trends, drive action on cross-product warranty issues, review warranty claim information and standardize/improve the warranty resolution processes.

Establish and report on warranty key performance indicators.

Gather voice of customer product data and use it to drive activity across multiple departments.

Requirements:

Four-year college degree plus 4 years' experience.

Experience with sensitive customer interface required as well as problem solving skills and project management experience.

Strong, influential presentation and communication skills are required.

Ability to work/collaborate effectively across multiple cross-functional groups is required.

Mechanical aptitude: ability to learn technical aspects of product is required.

Excellent computer literacy: Microsoft Word, Microsoft Excel, and presentation development in Microsoft PowerPoint required.

Business Process Development: Experience in developing and mapping new business processes highly desired.

ASQ (or equivalent) Certified Quality Engineer, Reliability Engineer and/or Six Sigma Greenbelt desired.

Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled

  • New Bremen, Ohio, United States Crown Equipment Corporation Full time

    About Crown Equipment CorporationCrown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient, and ergonomic lift truck possible to lower their total cost of...


  • New Bremen, Ohio, United States Crown Equipment Full time

    Job Summary:Crown Equipment Corporation is seeking a Product Support Quality Engineer to join our team. As a key member of our product support team, you will be responsible for reducing warranty claims and improving customer satisfaction.Key Responsibilities:Facilitate product team warranty reduction activities and perform root cause analysis.Recommend...


  • New Bremen, Ohio, United States Crown Equipment Corporation Full time

    Quality Engineering Co-op OpportunityCrown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of...


  • New Bremen, Ohio, United States Crown Equipment Corporation Full time

    Job Summary:Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.Job...


  • New Bremen, Ohio, United States Crown Equipment Full time

    **Quality Assurance Engineer Internship Opportunity**Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their...


  • New Bremen, Ohio, United States Crown Equipment Full time

    Job Summary:Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. We are seeking a skilled Manufacturing Engineer to provide support for Product Development and Product Team activities.Key Responsibilities:Provide manufacturing engineering support for Product Development and Product Team...


  • New Bremen, Ohio, United States Crown Equipment Corporation Full time

    Job Title: Engineering ManagerCrown Equipment Corporation is a leading manufacturer of material handling equipment, and we are seeking an experienced Engineering Manager to join our team. As an Engineering Manager, you will be responsible for leading a team of engineers in the development of vehicle systems and software.Key Responsibilities:Lead a team of...


  • New Bremen, Ohio, United States Crown Full time

    Job Title: Production Support Paint SpecialistCrown Equipment Corporation is seeking a Production Support Paint Specialist to join our team. As a key member of our production team, you will be responsible for ensuring the smooth operation of our paint production process.Responsibilities:Hang parts on conveyor lines with assistance from lift trucks or...


  • New Bremen, Ohio, United States Crown Equipment Corporation Full time

    Job Summary:Crown Equipment Corporation is a leading manufacturer of material handling equipment, and we are seeking an experienced Engineering Manager to lead our product development team. As a key member of our engineering organization, you will be responsible for developing and implementing product strategies, managing cross-functional teams, and ensuring...


  • New Bremen, Ohio, United States Crown Equipment Full time

    Product Development ManagerCrown Equipment Corporation is seeking a Product Development Manager to lead the development of cloud-hosted Software as a Service (SaaS) solutions. The ideal candidate will have experience in identifying business requirements and collaborating with technical teams to transform product/feature requirements into technical...


  • New Bremen, Ohio, United States Crown Equipment Full time

    Job SummaryCrown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.Key...


  • New Bremen, Ohio, United States Westerman, Inc. Full time

    Job SummaryThe Mechanical Engineer will be responsible for supporting pre-sale technical activities and post-sale detailed engineering. This role will define technical solutions proposed to Westerman's customers and develop detailed engineering to support fabrication drawing packages and Bills of Materials.Key Responsibilities Evaluate customer-supplied data...


  • New Bremen, Ohio, United States Crown Equipment Full time

    Job Summary:Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of...


  • New Bremen, Ohio, United States Crown Equipment Full time

    Job Summary:Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As a Technical Support Representative, you will provide basic hardware/software technical support and assistance to clients via remote methods.Responsibilities: Provide technical support and assistance to clients via email,...


  • New Bremen, Ohio, United States Crown Equipment Full time

    Electrical Engineer Job DescriptionCrown Equipment Corporation is seeking an experienced Electrical Engineer to join our team. As an Electrical Engineer, you will be responsible for designing and developing electrical systems for our material handling equipment.Key Responsibilities:Develop electrical based systems including electronics, component selection,...


  • New Bremen, Ohio, United States Crown Equipment Corporation Full time

    About Crown Equipment CorporationCrown Equipment Corporation is a leading manufacturer of material handling equipment, renowned for its innovative products, advanced engineering, and exceptional after-sales service.The company produces a wide range of forklifts, batteries, chargers, automation, and fleet management technologies that are revolutionizing the...


  • New Bremen, Ohio, United States Crown Equipment Full time

    Electrical Engineer Job DescriptionCrown Equipment Corporation is seeking an experienced Electrical Engineer to join our team. As an Electrical Engineer, you will be responsible for designing and developing electrical systems for our material handling equipment.Key Responsibilities:Develop electrical systems, including electronics, component selection, and...

  • Mechanical Engineer

    2 weeks ago


    New Bremen, Ohio, United States Westerman, Inc. Full time

    Job SummaryThe Mechanical Engineer will support pre-sale technical activities and post-sale detailed engineering for assigned opportunities. This role will develop technical solutions for Westerman-s customers and lead technical representation for proposals/quotes and projects.Key Responsibilities Evaluate customer-supplied data to extract requirements...


  • New Bremen, Ohio, United States Crown Equipment Full time

    Job Title: Technical Support RepresentativeCrown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of...


  • New Bremen, Ohio, United States Crown Equipment Full time

    Job Title: Technical Support RepCrown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of...