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Client Relationship Banker

2 months ago

Rochester, Minnesota, United States Wells Fargo Full time

Client Relationship Banker

Wells Fargo is on the lookout for a dedicated Client Relationship Banker who will play a pivotal role in nurturing long-lasting connections with our clientele. This position is essential in understanding customer needs and providing tailored financial solutions.

Key Responsibilities:

  • Deliver exceptional customer service by proactively engaging with clients and recommending suitable products and services.
  • Assist clients with inquiries related to account openings, service requests, and credit applications.
  • Work under the guidance of management while adhering to established policies and procedures.
  • Develop a comprehensive understanding of banking products to effectively meet customer needs.
  • Foster strong relationships with clients through attentive interaction and support.
  • Refer clients to specialized bankers and partners when necessary.

This role involves customer interaction and may include responsibilities related to mortgage applications, necessitating compliance with relevant regulations.

Qualifications:

  • Minimum of 6 months experience in customer interaction or equivalent experience.
  • Proven customer service skills with the ability to manage complex transactions.
  • Experience in engaging clients through various outreach methods.
  • Ability to educate clients on digital banking solutions and technology.
  • Strong relationship-building skills with both clients and internal partners.

Benefits:

Wells Fargo is committed to supporting your well-being and work-life balance. We offer a comprehensive benefits package that includes:

  • Medical, Dental, and Vision coverage
  • Employer Matching 401(k)
  • Tuition Reimbursement
  • Maternity and Paternity Leave
  • Paid Time Off

Diversity and Inclusion:

Wells Fargo values diversity and is committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.