Dispatch Coordinator

3 weeks ago

Novato, California, United States Mister Sparky of Novato, CA Full time
Job Title: Dispatch Admin Assistant

We are seeking a highly organized and detail-oriented Dispatch Admin Assistant to join our team at Mister Sparky of Novato, CA. As a key member of our operations team, you will play a critical role in ensuring the efficient scheduling of service calls and providing exceptional customer service.

Key Responsibilities:
  • Manage the dispatch board to optimize scheduling and ensure timely service delivery
  • Communicate with customers to confirm appointments and provide updates on service status
  • Coordinate with electricians to ensure they have the necessary information and resources to complete jobs efficiently
  • Monitor and analyze scheduling data to identify areas for improvement and implement process changes
  • Collaborate with the operations team to resolve any issues or concerns that may arise
Requirements:
  • High school diploma or equivalent
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in computer software and technology
  • Service Titan knowledge is a plus

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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