Patient Scheduling Coordinator

2 weeks ago


Henderson, Nevada, United States Center For Sight Eva I Liang MD PC Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Scheduling Coordinator to join our team at Center For Sight Eva I Liang MD PC. As a key member of our Intake Department, you will be responsible for ensuring the efficient operations of our department, including answering incoming calls, scheduling patient appointments, and addressing patient concerns.

Key Responsibilities:

  • Answer incoming calls from patients, providers, and ancillary staff in a timely and professional manner
  • Schedule patient appointments according to department protocols and ensure accurate demographic information is entered into our EMR system
  • Provide exceptional customer service and address patient concerns in a empathetic and professional manner
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple job assignments under varying degrees of pressure
  • Collaborate with other departments to ensure seamless communication and patient care

Requirements:

  • High School diploma or equivalent required
  • Minimum 2 years customer service and/or call center experience
  • Intermediate software competency in Microsoft Office
  • Strong written and oral communication skills, with ability to work effectively in a team environment
  • Ability to learn new programs quickly and adapt to changing priorities

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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