Client Success Coordinator

4 days ago


Lincoln, Nebraska, United States Blue Skies Admin Services Full time
About Our Company

Blue Skies Admin Services is a leading provider of lawn care services, committed to delivering exceptional customer experiences and helping clients achieve their outdoor goals.

Job Overview

We're seeking a skilled Customer Service Representative to join our team. As a key member of our client success team, you'll be responsible for providing friendly and knowledgeable support to clients, addressing their concerns, and guiding them through our proven process.

Main Responsibilities
  • Phone Support: Provide estimates, answer questions, and address client concerns in a timely and professional manner.
  • Account Management: Collaborate with internal teams to identify opportunities for clients to improve their yards and meet their needs.
  • Client Communication: Deliver exceptional customer service, ensuring clients feel valued and supported throughout their experience.
Requirements
  • Experience: Prior experience working in customer support or a related field.
  • Skills: Excellent communication, problem-solving, and time management skills.
  • Patience and Positive Energy: A patient and positive demeanor, with the ability to remain composed under pressure.
Compensation and Benefits

We offer a competitive salary range of $38,000 - $48,000 per year, paid bi-weekly, as well as benefits including vacation pay, sick time pay, flexible scheduling, and easy time-off requests. Our office is located in a modern building with plenty of amenities.

What We Offer
  • Incredible Work Environment: A fun and supportive work environment that encourages teamwork and growth.
  • Ongoing Education: Opportunities for ongoing education and growth, to help you develop new skills and advance your career.
  • No Weekends: Enjoy a healthy work-life balance, with no scheduled work on weekends.


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