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Client Relations Specialist

2 months ago

Clearwater, United States Craig Duncan - State Farm Agent Full time
Position Overview

As a member of the Craig Duncan - State Farm Agent team, you will play a vital role in fostering and nurturing customer relationships within the community. Your primary focus will be to promote a range of State Farm products, including auto, home, and life insurance.

Key Responsibilities
  • Build and maintain strong customer relationships, ensuring regular follow-ups as necessary.
  • Deliver prompt, accurate, and friendly customer service, addressing inquiries related to insurance availability, eligibility, coverages, policy modifications, claims, and billing.
  • Utilize a customer-centric, needs-based approach to inform clients about various insurance options.
  • Generate leads, organize appointments, identify customer needs, and effectively market suitable products and services.
Benefits
  • Simple IRA
  • Competitive salary with commission and bonus opportunities
  • Comprehensive health benefits
  • Paid time off, including vacation and personal/sick days
  • Valuable industry experience
  • Opportunities for growth and advancement within the agency
Qualifications
  • Proven track record of achieving sales targets is preferred
  • Genuine interest in marketing products and services tailored to customer needs
  • Exceptional communication skills, including written, verbal, and listening abilities
  • Detail-oriented with a proactive approach to problem-solving
  • Commitment to delivering outstanding customer service
  • Able to work collaboratively in a team setting
  • Skilled in multitasking and managing various responsibilities
  • Capable of assessing customer needs and conducting effective interviews
  • Able to establish rapport with clients
  • Must possess a current Personal Lines License