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Hotel Guest Room Attendant

2 months ago

San Antonio, Texas, United States Estancia Del Norte Full time

**Job Summary**

The Hotel Guest Room Attendant is a vital member of the Estancia Del Norte team, responsible for ensuring the highest standards of cleanliness and hospitality in our guest rooms. As a key player in our housekeeping department, you will be expected to provide exceptional service to our guests, maintaining a warm and welcoming atmosphere throughout their stay.

**Key Responsibilities:**

  • Ensure guest rooms are cleaned and maintained to the highest standards, adhering to our brand's quality guidelines.
  • Provide attentive and courteous service to guests, responding promptly to their needs and requests.
  • Maintain a high level of knowledge about hotel facilities, services, and local attractions to assist guests with their queries.
  • Work collaboratively with other departments to ensure seamless service delivery and resolve any issues that may arise.
  • Participate in ongoing training and development to enhance your skills and knowledge, staying up-to-date with industry best practices.

**Requirements:**

  • High School diploma or equivalent, with a minimum of 1 year of experience in a hotel or related field.
  • Ability to lift up to 50 pounds, stand for long periods, and move quickly and efficiently around the hotel.
  • Excellent communication and interpersonal skills, with a strong focus on customer service.
  • Ability to work a flexible schedule, including weekends and holidays, as required.
  • Basic computer skills and familiarity with hotel software systems.

**What We Offer:**

  • A competitive hourly rate of $15.00.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for career advancement and professional growth within the company.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.