Culinary Team Member
2 weeks ago
- Skillfully prepare all food items in accordance with established hotel recipes and guidelines.
- Ensure optimal product turnover by adhering to proper inventory rotation practices.
- Engage with guests, responding to inquiries with a positive and articulate voice, providing assistance to enhance guest satisfaction.
- Oversee staff performance, product quality, and production processes in the absence of the Saucier or Sous Chef, implementing improvements as needed.
- Collaborate with cooks and team members in the preparation, cooking, and presentation of food, adhering to hotel productivity standards and cost controls.
- Maintain constant communication with both internal and external customers to ensure exceptional guest service, coordinating with various hotel departments to gather necessary information.
- Evaluate customer feedback, making informed decisions and taking action to implement suggestions for enhancement, while fostering productive relationships with all customers.
- Minimum of 3 to 5 years of culinary experience in a high-volume restaurant setting is required.
- Demonstrated ability to stay organized, prioritize tasks, and meet deadlines.
- Ability to comprehend and follow instructions from supervisors effectively.
- Capable of performing duties across various temperature ranges, from hot to cold.
- Maintain a neat, clean, and professional appearance.
- Able to work efficiently despite interruptions.
- Strong understanding of the food service industry, including various cuisines and beverages.
Any combination of education, training, or experience that equips the individual with the necessary knowledge, skills, and abilities.
LANGUAGE SKILLS
Possess excellent communication skills, both written and verbal. Ability to read, write, speak, and understand English to complete reports, correspondence, and communicate effectively with guests, team members, and supervisors. Capable of presenting information and responding to inquiries from groups of managers, staff, customers, and the general public.
MATHEMATICAL SKILLS
Must possess sufficient mathematical skills to complete recipes, schedules, forecasts, and budgets.
Ability to perform addition, subtraction, multiplication, and division in all units of measure, utilizing whole numbers, common fractions, and decimals.
REASONING ABILITY
Must maintain the ability to provide clear direction, instruction, and guidance to team members and guests. Must be able to listen and respond to guest inquiries in a positive and professional manner. Ability to gather information and resolve customer concerns promptly and efficiently.
PHYSICAL DEMANDS
Lift materials weighing up to 50 pounds and carry items at a height of up to 4 feet. Stand, walk, bend (at neck and waist), reach (above and below shoulder level), kneel, push/pull, twist (at neck and waist), and squat for the duration of the shift, walking 2-4 miles during an 8-hour work period. Simple/power grasping, repetitive use of hands, and fine hand manipulation are required to perform essential functions.
WORK ENVIRONMENT
The characteristics of the work environment described here are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment. The noise level in the work environment is typically loud.
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