Consumer and Commercial Loan Operations Associate I

1 week ago


Tulsa, Oklahoma, United States Gateway First Bank Full time
Job Overview

Location: Jenks, OK

We are seeking a Loan Operations Associate I to become a vital part of our team at Gateway First Bank. This role requires experience in the banking sector, particularly in loan documentation preparation and review. Familiarity with loan operations systems such as LaserPro is advantageous, though experience with similar systems will also be considered.

About Gateway First Bank: We are a dynamic financial institution dedicated to the growth and development of our employees. We believe in fostering a supportive environment where hard work is recognized and rewarded.

Position Summary: The Loan Operations Associate I is responsible for managing cleared exceptions and imaging exception documents related to consumer, commercial, and real estate loans. This role also involves scanning loan documents and performing various administrative tasks.

Key Responsibilities:

  • Process paid-out transactions, FHLB transactions, mail processing, and CRA processing.
  • File, release, and image UCC, EFS, mortgages, and other real estate or lien documents.
  • Act as a secondary reviewer for maintenance reports.
  • Track and manage all pending loan exceptions through the FIS Imaging Center.
  • Monitor the loan exception inbox.
  • Review documents submitted for clearing loan exceptions to ensure their integrity.
  • Scan exception documents to image customer files and maintain exception reports.
  • Collaborate closely with lending staff to resolve exceptions.
  • Perform various imaging duties, including verifying the quality of scanned documents and resolving any issues with rejected or suspended batches.
  • Maintain vigilance regarding potential suspicious activities, including money laundering or fraud, and report any incidents to the BSA department.
  • Adhere to all company policies and relevant laws and regulations, including BSA/AML, OFAC, and GLBA/privacy rules.
  • Complete additional responsibilities as assigned.

Qualifications:

  • Basic understanding of loan documents, entity documents, and financial documents.
  • Familiarity with city, county, and state filing requirements.
  • Strong attention to detail along with excellent interpersonal and communication skills.
  • Proficiency in MS Office applications.
  • Able to thrive in a fast-paced environment and manage pressure effectively.
  • Embody the values of Gateway: Stay Growth Oriented, Make a Difference, 'Get it Done' Attitude, Be a Team Player, and Do the Right Thing.

Education and Experience:

  • High School Diploma is required.
  • 0-2 years of experience in Loan Operations is preferred.
  • Experience with electronic imaging systems is a plus.

Note: The responsibilities and qualifications outlined in this document provide a general overview of the role. They are not exhaustive and may be subject to change as directed by management.



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