Sales Development Representative Intern
5 days ago
KnowBe4 is a leading provider of security awareness training and simulated phishing platforms. Our mission is to help organizations manage the ongoing problem of social engineering by training employees to make smarter security decisions.
Job SummaryWe are seeking a highly motivated and detail-oriented Sales Development Representative Intern to join our team. As a Sales Development Representative Intern, you will be responsible for identifying and qualifying new business opportunities, building relationships with potential customers, and driving sales growth.
Key Responsibilities- Map company structure and verify their information to find workable accounts
- Map and identify appropriate contacts from the workable accounts
- Learn critical elements of prospecting conversations in preparation for qualification calls
- Role-play to learn conversation best practices, mirroring, labeling, and objection-handling techniques
- Conduct calls and emails to drive solid demo bookings
- Schedule and hand-off demo ready lead to quota carrying Sales Representatives
- Learn how to organize, clean, prospect, and maintain our CRM database
- Shadow sales development representatives with prospective customers to grow in your conversation knowledge, understanding and skills
- Listen to demos of sales calls from Account Executives of varying levels of tenure
- Work with cross-functional sales teams to understand the KnowBe4 business model better
- Get a full understanding of the Sales Roadmap to Success
- Get a solid understanding of the Information Technology industry and the importance of security awareness training within a prospect's organization
- Learn all critical elements of a solid sales prospecting process
- Learn and complete a successful sales handoff from prospecting efforts
- Apply negotiating skills effectively
- Translate classroom experience into practical application during the internship
- Attend all scheduled professional development events for the intern program
- On-the-job training to learn the best business practices related to prospecting and sales
- Time with inspiring sales leaders who are committed to providing ongoing training & mentoring
- Industry, KnowBe4 and Sales process training at the beginning of the internship
- Learn key terms related to KnowBe4 and cybersecurity
- Role-playing to learn conversation best practices, mirroring, labeling and objection-handling techniques
- Learning best practice techniques for calling and emailing prospects
- On-the-job training in key sales development steps and strong administrative disciplines
- Learn time management and balance of workload
- Strong Communication and Empathy
- Confident and Positive
- Resilient and Adaptable
- Competitiveness and Tenacity
- Collaborative Team Player
- Good computer skills
- Must be a Junior or Senior candidate
- Degree in Hospitality, Communications, Customer Service, Marketing or Business Management/Administration
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