Healthcare Business Analyst

2 weeks ago


Charlotte, North Carolina, United States InteliChart Full time
Job Overview

Salary: $85,000 - $95,000

Remote work with occasional online meetings required.

Candidate must reside in one of the following states: AL, AR, CO, FL, GA, MI, NC, OH, PA, SC, TX, VA.

No sponsorship available.

About InteliChart

InteliChart is a leading software provider in the healthcare sector, specializing in patient engagement solutions. Our platform is utilized by EHR vendors, hospitals, health systems, and physician practices, focusing solely on enhancing patient experiences. Established in 2010, we operate remotely, allowing our employees the flexibility to work from anywhere. Our culture fosters collaboration and innovation, with many team members having been with us since our inception.

Position Summary

We are in search of a Business Analyst who is passionate about developing user stories for new features and collaborating with development teams to implement them effectively. Below are the key responsibilities and qualifications for this role:

Key Responsibilities:
  • Facilitate the successful integration of various systems at the Healthcare EHR and Practice Management Vendor level.
  • Quickly become a Subject Matter Expert (SME) for each new third-party vendor system integrated.
  • Translate and define requirements for the development team regarding functionality in vendor systems and correlate it with our product offerings.
  • Oversee an ongoing requirements gathering process.
  • Conduct interviews with stakeholders to collect user insights.
  • Collaborate with UX/UI, development, and product management teams on product specifics.
  • Lead meetings for solution definition, refinement, and sprint planning.
  • Demonstrate new functionalities with authority.
  • Train departments on new products and confirm success criteria with end users.
  • Review and analyze regulatory documentation as needed for new products.
  • Create and approve all completed user stories.
  • Document decisions and assumptions, compiling release notes.
  • Propose solutions to challenges encountered during the requirements process.
  • Monitor resource budgets to meet financial targets.
Qualifications:
  • Minimum of 1 year of experience in a Business Analyst capacity.
  • Bachelor's degree in Healthcare Management, Computer Science, Information Technology, or a related field.
  • Experience with Agile methodologies and customer-centric products or services.
  • Ability to work independently, manage multiple tasks, and adjust priorities as necessary.
  • Strong time management skills to meet critical deadlines.
  • Excellent verbal and written communication skills.
  • Strong analytical and presentation capabilities.
  • Proven ability to lead and collaborate effectively with customers, vendors, and internal teams.
  • Remote workspace conducive to creativity and productivity.
Preferred Qualifications:
  • Familiarity with the healthcare IT landscape, including regulatory requirements and HIPAA.
  • Experience in the healthcare industry, knowledge of HL7, APIs, FHIR, and Software Quality Assurance.
  • Competence in managing product lifecycles and user-centered design principles.
  • Proficiency in using product management tools for project tracking and analytics.
  • Technical understanding to communicate effectively with engineering teams.
  • Meticulous attention to detail and ability to provide clear, actionable insights for product definition and strategic management.
  • Understanding of integration with Electronic Health Records (EHR) and other healthcare systems.
  • Agile SCRUM Certification is advantageous.
Benefits:
  • Comprehensive medical, dental, and vision plan options.
  • Free virtual healthcare for employees and their families.
  • 20 PTO days, with an additional day for each year of service.
  • 10 paid holidays annually.
  • 401(k) plan with employer matching.
  • Basic life and AD&D insurance.
  • Health savings account/Flexible spending account.
  • Pet insurance plan.
  • Legal club plan (legal, ID theft, tax preparation).
  • Fully remote work environment.


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