Strategic Program Manager

2 days ago

Maryland, United States Washington Metroplitan Area Transit Authority Full time
Job Summary

The Washington Metropolitan Area Transit Authority seeks a highly skilled Strategic Program Manager to join our team. As a key member of our Innovation Hub, you will be responsible for providing strategic support, guidance, and management for a broad range of projects, including program and policy assignments pertinent to the mission of the Authority and departmental goals.

Key Responsibilities
  • Assist the management team in program planning and development activities, including policy development, technical quantitative/qualitative analysis, project costing and forecasting, and impact assessments.
  • Supervise and perform capital and operational data management and research.
  • Deliver project and program presentations to executive and senior staff.
  • Perform or participate in risk management and communications and change management planning.
  • Act as a liaison for both internal and external entities on Authority-wide highly complex multi-discipline projects and programs.
  • Coordinate and implement best practices for the enterprise asset management program implementation, including conducting research and drafting processes and reports.
  • Assist in the drafting of policies and the creation and maintenance of comprehensive departmental/interdepartmental documentation.
  • Communicate with departmental staff to gather answers to inquiries as necessary.
  • Assist in defining project scopes and objectives by involving all relevant stakeholders and ensuring technical feasibility.
  • Conduct complex cost, budgetary, statistical analysis and develop forecasts, prepare cost benefit analysis, and track operational and capital budgets.
  • Maintain and monitor project plans and project schedules.
  • Document and follow up on important actions and decisions from meetings.
  • Establish and maintain tracking reports in support of business initiatives, such as trainings, capital program reporting, and communication campaigns related to capital planning and program management.
  • Work directly with the transit and business asset owners across the Authority to perform data analytics, establish monthly compliance reports, and risks and/or issues updates, including mitigation actions and resolution plans.
  • Supervise and/or guide subordinate or contract staff.
  • Interact effectively with senior leadership to articulate issues and propose potential solutions.
  • Support the program management processes of integration, scope, schedule, budget, quality, resources, communication, risk, and procurement.
  • Assist with project initiation, estimation, planning, requirements gathering, analysis and design, technical reviews, integration, implementation, operational turnover, and project closing.
  • Track and escalate action items, monitor project delivery and client satisfaction, and communicate with all appropriate levels of management, including directors, general managers, managers, subject matter experts, and clients.
  • Provide data collection, analysis of data, presentations, and reporting, database administration, project assessment, and creation and maintenance of templates, forms, and processes.

Requirements
  • Bachelor's degree in Transportation, Management, Business, or Public Administration or a related field.
  • Minimum of seven (7) years of experience in project management and/or asset management lifecycle planning, progressively analyzing and coordinating business improvement projects in a large-scale organization.
  • Project Management Professional (PMP) certification.
  • Proficiency in Microsoft Project, Primavera, Clarity, Power BI, and SharePoint.

Equal Employment Opportunity
The Washington Metropolitan Area Transit Authority is an equal employment opportunity employer and welcomes applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

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