Reception and Customer Service Representative

3 days ago


Baltimore, Maryland, United States BELAIR REHABILITATION ASSOCIAT Full time
Career Opportunity

BELAIR REHABILITATION ASSOCIAT is seeking a highly motivated and organized Reception and Customer Service Representative to join our team. As a key member of our front office staff, you will provide exceptional customer service to our patients and visitors while maintaining accurate records and performing various administrative tasks.

Compensation:$50,000 - $60,000 per year

Main Responsibilities:

  • Provide top-notch customer service to patients and visitors, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Manage the phone system, handling incoming calls and directing them to the appropriate personnel.
  • Maintain accurate and up-to-date patient records, including medical history and treatment plans.
  • Prepare and distribute outgoing mail and packages to patients and healthcare providers.
  • Ensure the reception area is clean, organized, and well-stocked with necessary supplies and equipment.
Required Skills and Qualifications:
  • High school diploma or equivalent.
  • Two or more years of experience in customer service and administrative support.
  • Proficiency in computer software applications, including Microsoft Office.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.


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