Medical Customer Service Representative

4 days ago


Baltimore, Maryland, United States LifeBridge Health Full time
Seeking Medical Customer Service Representative

We are looking for a dedicated and detail-oriented individual to join our team as a Medical Customer Service Representative. In this role, you will be the primary point of contact for patients and providers, handling inquiries, resolving issues, and providing exceptional customer service.

  • This is a full-time position with a weekend commitment, working day/ evening shifts from 11:00am-7:30pm.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. Prior experience in a medical setting or customer service role is preferred but not required.

As a Medical Customer Service Representative, you will be responsible for:

  • Responding to patient and provider inquiries via phone, email, and other methods.
  • Resolving issues related to appointments, prescriptions, and other provider practice activities.
  • Working collaboratively with other staff members to ensure seamless customer service experiences.

Key Requirements:

  • Bachelor's degree or equivalent experience in a specialized field.
  • 1-3 years of experience in a customer-facing role, preferably in healthcare.

We offer a competitive salary range of $16-$21 per hour, based on experience. LifeBridge Health is committed to creating a workplace culture that supports CARE BRAVELY for our patients and teammates. If you're passionate about delivering exceptional customer service and making a difference in the lives of others, we encourage you to apply for this exciting opportunity.



  • Baltimore, Maryland, United States National Express LLC Full time

    **About the Role**We are seeking a skilled Customer Service Representative to join our team at National Express LLC in Baltimore. In this role, you will be responsible for assisting bus drivers with the movement, management, and care of students while they are being transported to assigned destinations.Key Responsibilities:Assist bus drivers in ensuring...


  • Baltimore, Maryland, United States Sherwin-Williams Full time

    About UsSherwin-Williams is a leading provider of paint and coatings solutions, serving both professional painters and homeowners. We are committed to delivering exceptional customer service and providing innovative products that meet the evolving needs of our customers.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our...


  • Baltimore, Maryland, United States Papa John's - Reisterstown Rd Full time

    Papa John's - Reisterstown Rd is seeking a skilled Customer Service Representative to join our team.Job SummaryThis role requires a strong emphasis on delivering exceptional customer service and maintaining a clean and organized kitchen environment. As a key member of our team, you will be responsible for preparing food orders accurately and efficiently,...


  • Baltimore, Maryland, United States Baltimore Medical System Full time

    Company Overview:Baltimore Medical System is a healthcare organization dedicated to providing high-quality services to the community. Our team is passionate about delivering excellent patient care and making a positive impact on people's lives.Salary: $42,000 - $50,000 per yearJob Description:We are seeking a skilled Service Representative I to join our...


  • Baltimore, Maryland, United States LifeBridge Health Full time

    Job OverviewAs a Medical Contact Center Agent at LifeBridge Health, you will be part of a dynamic team that provides exceptional customer service to patients and healthcare providers. This is an exciting opportunity to make a positive impact on people's lives.About the JobThis role involves handling customer inquiries and requests via phone, email, or online...


  • Baltimore, Maryland, United States Insight Global Full time

    OverviewInsight Global is seeking a dedicated and customer-focused individual to join our team as a Remote Customer Service Representative. This unique opportunity allows you to provide support and information to Maryland Medicaid customers, making a meaningful difference in their lives.


  • Baltimore, Maryland, United States Broadway Services Full time

    About UsBroadway Services is a dynamic organization seeking a reliable and customer-oriented individual to join our team as a Customer Service Representative - Parking Operations.Job SummaryWe are looking for an exceptional candidate to provide excellent customer service and ensure the smooth flow of vehicles in our parking lot. As a Customer Service...


  • Baltimore, Maryland, United States Planet Fitness Inc. Full time

    About Planet Fitness Inc.We are a leading fitness center chain dedicated to providing an affordable, high-quality fitness experience. Our mission is to enhance people's lives by creating a Judgement Free Zone where everyone feels welcome and motivated to reach their fitness goals.Job Summary:The Overnight Customer Service Representative will be responsible...


  • Baltimore, Maryland, United States Fortis Colleges and Institutes Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Fortis Colleges and Institutes. As a Customer Service Representative, you will be responsible for providing exceptional customer service to prospective students via the telephone.Key Responsibilities:Transfer phone calls to the appropriate campus...


  • Baltimore, Maryland, United States S3 Shared Services Full time

    S3 Shared Services is committed to delivering world-class service in a collaborative and supportive team environment. We are seeking a highly skilled Member Service Representative to join our talented remote Contact Center team.Job Overview:This role will focus on providing exceptional customer experiences through phone calls, ensuring members receive...


  • Baltimore, Maryland, United States Jackson Hewitt - BEN Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Jackson Hewitt in BEN.SalaryThe estimated annual salary for this role is $35,000-$45,000 based on industry standards and market research.Job ResponsibilitiesThis position involves providing exceptional client experiences and support in a...


  • Baltimore, Maryland, United States Giant Food Full time

    About Us Giant is the #1 grocer in the Baltimore-Washington area, serving over 2 million weekly customers and boasting annual sales of $5 billion. Our company has a rich history, dating back to 1936 when we first opened our doors on Georgia Avenue in Washington D.C. Today, we operate over 160 stores across D.C., Maryland, Virginia, and Delaware.We pride...


  • Baltimore, Maryland, United States Jamba Juice Full time

    Job OverviewWe are seeking a highly motivated Customer Service Representative to join our team at Jamba Juice in the BWI International Airport. As a key member of our quick serve sales team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience.Estimated Salary: $12-$15 per hourThe successful...


  • Baltimore, Maryland, United States LifeBridge Health Full time

    About the RoleWe are seeking a highly organized and detail-oriented Medical Practice Representative to join our team in outpatient services. In this role, you will be responsible for performing registration and scheduling of outpatient appointments, charge entry, collection of co-pays, and medical records functions.As a Medical Practice Representative, you...


  • Baltimore, Maryland, United States LifeBridge Health Full time

    Job DescriptionWe are seeking a detail-oriented and organized Medical Clearance Representative to join our team at LifeBridge Health. This individual will be responsible for ensuring accurate and complete registration and authorization information for patients, primarily inpatient, observation, and outpatient care.The successful candidate will verify...


  • Baltimore, Maryland, United States Harbor Freight Tools Full time

    About the Role:A valued member of our high-performing team, the Retail Sales Associate (part-time) is empowered to deliver exceptional customer experiences. As a key contributor to our store's success, you will be equipped with the knowledge and skills to excel in this role.The anticipated hourly rate for this position is $16.50, depending on location,...


  • Baltimore, Maryland, United States LifeBridge Health Full time

    LifeBridge Health Medical Contact Center JobBaltimore, MDSinai CorporateFull-time w/Weekend Commitment - Evening/Night shifts - 2:30pm-11:00pmClerical/Administrative83973$18.36-$23.38 Experience basedWe are seeking a skilled Medical Contact Center Agent to join our team at LifeBridge Health in Baltimore, MD.About the Role:The successful candidate will work...


  • Baltimore, Maryland, United States LifeBridge Health Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Contact Center Agent I to join our team at LifeBridge Health.About Us:As one of the largest healthcare providers in Maryland, with over 13,000 team members, we strive to CARE BRAVELY for over 1 million patients annually. Our mission is to provide high-quality, patient-centered care to the...


  • Baltimore, Maryland, United States TEKsystems Full time

    Job Description:We are seeking an experienced Technical Support Agent to join our team. In this role, you will provide technical assistance to customers via phone, email, and chat.Key Responsibilities:Respond to customer inquiries and resolve technical issues in a timely mannerCollaborate with colleagues to resolve complex problemsProvide exceptional...


  • Baltimore, Maryland, United States LifeBridge Health Full time

    Job Title: Medical Contact Center RepresentativeWe are seeking a skilled and compassionate Medical Contact Center Representative to join our team at LifeBridge Health. This is an exciting opportunity to work in a dynamic environment where you will be responsible for handling customer requests and providing exceptional service.About the Role:As a Medical...