Customer Service Representative

6 days ago


Baltimore, Maryland, United States National Express LLC Full time

**About the Role**

We are seeking a skilled Customer Service Representative to join our team at National Express LLC in Baltimore. In this role, you will be responsible for assisting bus drivers with the movement, management, and care of students while they are being transported to assigned destinations.

Key Responsibilities:

  • Assist bus drivers in ensuring student safety while entering or exiting the bus.
  • Seat students safely using seat belts, car seats, or wheelchair restraints as needed.
  • Help maintain a clean and presentable interior of assigned vehicles.
  • Educate students on proper bus etiquette and ensure they take their belongings with them when leaving the bus.

What You'll Need:

  • A high school diploma or equivalent is required.
  • Prior experience in customer service or a related field is preferred.

Compensation:

We offer a competitive salary range of $35,000 - $45,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including medical, dental, and vision insurance, as well as opportunities for professional growth and development.

About Us:

National Express LLC is a leading transportation company dedicated to providing safe and reliable services to our customers. We value our employees and strive to create a positive and supportive work environment that fosters growth and success.



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