Customer Service Representative

3 days ago


Baltimore, Maryland, United States AEG Full time

About the Role

As a Customer Service Representative at AEG, you will be responsible for delivering exceptional customer experiences to our premium guests. You will work closely with the Guest Services Management Team and Supervisors to ensure that all events run smoothly.

Salary Information

The hourly wage for this role is $20.00 per hour. Additionally, PT roles offer benefits including a 401(k) savings plan and 401(k) matching.

Job Description

This is an ideal role for candidates with hospitality experience, superb customer service skills, and a flexible schedule. The successful candidate will have a positive attitude, a service-oriented disposition, and a team-driven mindset.

Key Responsibilities

  • Provide consistent world-class hospitality throughout all premium spaces
  • Conduct pre-event walk-throughs of premium spaces to ensure expectations are met
  • Proactively welcome and assist guests
  • Identify opportunities to create memorable experiences and lasting relationships with members

Required Skills and Qualifications

The ideal candidate will have at least two years of prior experience within a hospitality, sports, entertainment, or related field. They must also be able to work a flexible schedule inclusive of weekends, nights, and holidays.

Benefits

PT roles offer a range of benefits, including a 401(k) savings plan and 401(k) matching.



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