Front Office Associate

4 days ago

Everett WA USA, United States RAYUS Radiology Full time
Front Office Associate Job Description

RAYUS Radiology is seeking a highly skilled and detail-oriented Front Office Associate to join our team. As a Front Office Associate, you will be responsible for providing exceptional patient service and support to our patients and referring professionals.

Key Responsibilities:
  • Registration: Greet and register patients, process payments, and maintain accurate demographic information.
  • Phone and Messaging: Answer phones, handle calls efficiently, and relay messages to technologists and patients.
  • Insurance and Billing: Verify patient insurance, pre-certify exams, and obtain authorizations.
  • Scheduling: Arrange transportation, interpreters, and hotel accommodations for patients, and schedule referrals and exams.
Requirements:
  • Education: High school diploma or equivalent.
  • Experience: 1-2 years of customer service experience.
  • Skills: Proficient with Microsoft Office, typing, and computer systems.

RAYUS Radiology is committed to delivering clinical excellence and superior service to our patients and referring providers. If you are a detail-oriented and customer-focused individual, we encourage you to apply for this exciting opportunity.

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