Housekeeper - Northbrook

2 days ago


Northbrook, Illinois, United States UnitedService Companies Full time
Job Summary

UnitedService Companies is seeking a highly skilled and detail-oriented Housekeeping Attendant to join our team. As a key member of our housekeeping staff, you will be responsible for maintaining the cleanliness and appearance of our hotel and providing exceptional service to our guests.

Key Responsibilities
  • Cleaning and Maintenance: Perform a variety of cleaning activities such as making beds, vacuuming, sweeping, mopping, dusting, and polishing in hotel guestrooms and public areas.
  • Bathroom Cleaning: Clean entire bathroom area according to established procedures in hotel guestrooms and public areas.
  • Room Preparation: Ensure all rooms are cleaned and stocked according to standards.
  • Equipment Maintenance: Protect equipment and make certain there are no inadequacies.
  • Guest Service: Be attentive to all guests' needs.
  • Reporting and Communication: Notify superiors on any repair and maintenance issues, room damages, or other physical deficits.
  • Lost and Found: Bring all items found in vacant rooms immediately to the Manager or Supervisor.
  • Room Status: Report the status of rooms as they are completed to the Manager or Supervisor.
  • Complaint Resolution: Handle reasonable complaints/requests with professionalism and patience.
  • Inventory Management: Check stocking levels of all consumables and replace when appropriate.
  • Supply Management: Return equipment and supplies to the proper storage areas.
  • Health and Safety: Strictly adhere to rules regarding health and safety including safe handling of cleaning chemicals and knowledge of any company-related safety and security practices.
Requirements
  • Education: High School Diploma or GED.
  • Experience: Previous cleaning experience.
  • Industry Experience: Experience in the hospitality industry.
  • Language Skills: Average reading, writing, and oral proficiency in the English Language.
  • Physical Demands: Ability to continuously stand and walk. Occasional sitting for completion of paperwork. Ability to push/pull cart as needed. Ability to accommodate cleaning duties by moving or pushing a 50 lb. object. Ability to lift or move objects up to 50 lbs. Standing and walking is continuous for 4-5 hours at a time. Standing, walking, bending, kneeling, and ascending and descending stairs are repetitive movements.

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