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Cafe Operations Manager
2 months ago
Better Buzz Coffee is seeking a highly skilled and experienced Executive Team Leader to lead our team in delivering exceptional customer experiences and driving business growth.
Key Responsibilities- Develop and implement strategies to enhance customer satisfaction and loyalty
- Lead and motivate a high-performing team to achieve sales and service targets
- Manage cafe operations, including inventory, labor, and customer service
- Ensure compliance with company policies, procedures, and brand standards
- Collaborate with other departments to achieve business objectives
- Identify and implement opportunities for process improvements and cost savings
- 3+ years of experience in a leadership role in the hospitality or food service industry
- Proven track record of success in driving sales growth and improving customer satisfaction
- Excellent leadership, communication, and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- High school diploma or equivalent required; bachelor's degree preferred
- Competitive hourly rate and annualized salary range
- Full benefits package, including medical, dental, vision, and life insurance
- 401(k) plan with company match
- Paid time off and holidays
- Opportunities for professional growth and development