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Customer Service Representative

2 months ago

Buena Vista, Georgia, United States Perry Bros Oil Co Inc Full time
Job Summary

Perry Bros Oil Co Inc is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a positive store culture, and ensuring a safe and secure environment for all team members and customers.

Key Responsibilities
  • Customer Service: Maintain 100% total customer focus, ensuring that every customer interaction is positive and memorable.
  • Teamwork: Work together with other store employees and management as a team to achieve sales and profitability goals.
  • Scheduling: Work when scheduled by the Store Manager, with full-time team members working up to 40 hours per week or more if necessary.
  • Company Policies: Understand and comply with company policies and procedures, executing them to maximize sales and profitability while controlling expenses and store losses.
  • Store Culture: Create a positive store culture by treating customers, team members, and management fairly and with respect.
  • Store Appearance: Maintain a safe and secure environment, ensuring the flawless execution of programs to accomplish store goals and objectives, and maintaining excellent store appearance inside and outside, including storerooms, offices, and restrooms.
  • Equipment Operation: Accurately operate all store equipment, including cash registers, lottery machines, and other equipment, while offering fast and friendly service.
  • Reporting: Report any defects of store equipment or accidents in the store to management.
  • Adaptability: React to change productively and complete tasks as assigned.
  • Professionalism: Act in a professional manner when dealing with customers, team members, and management, using good communication skills and maintaining a positive attitude.
Requirements
  • High School Diploma or Equivalent: Required.
  • Excellent Communication Skills: Required.
  • Ability to Work in a Fast-Paced Environment: Required.
  • Basic Math Skills: Required.