Account Management Coordinator

1 week ago


Colorado Springs, Colorado, United States Boys and Girls Club of the Pikes Peak Region Full time
Job Description

We are seeking an experienced Account Management Coordinator to join our team at the Boys and Girls Club of the Pikes Peak Region.

About the Role

The ideal candidate will possess excellent customer service skills, with a proven track record in account management and administration. As an Account Management Coordinator, you will be responsible for managing enrollments, processing deposits, and resolving customer inquiries.

You will work closely with our team to ensure seamless day-to-day operations, maintaining accurate records and providing exceptional customer service to our members.

Responsibilities
  • Manage enrollments and registrations
  • Process deposits and payments
  • Monitor customer accounts for non-payments and irregularities
  • Resolve customer inquiries and requests
  • Maintain accurate records and reports
Requirements
  • 1+ year of experience in customer service and account management
  • Proficient knowledge of Microsoft Excel and Word
  • Experience with customer database software
  • Excellent written and verbal communication skills
  • Able to work independently and as part of a team
Benefits

We offer a competitive salary range of $35,000 - $45,000 per year, depending on experience. You will also have access to free before- and after-school care at any of our locations.

If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply. Please submit your resume and cover letter for consideration.



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