Benefits Account Specialist

1 week ago


Colorado Springs, Colorado, United States USI Holdings Corporation Full time
Job Description

This position is responsible for providing excellent customer service to clients by managing their employee benefits accounts. The ideal candidate will have strong organizational, multi-tasking, and prioritizing skills, as well as excellent time management skills and ability to meet deadlines.

Responsibilities
  1. Manage client accounts, including coordinating receipt of employee ID cards, client coverage booklets and contracts
  2. Gather client census data to assist with the renewal process
  3. Conduct insurance contract reviews and verify accuracy of client plan documents
  4. Provide resolution support for enrollment, premium bill and escalated claim issues
  5. Coordinate applications/forms used to implement insurance products
  6. Prepare communication materials needed for client meetings including benefit summaries and guides, mobile application setup, recorded PowerPoint presentations, and more.
  7. Attend internal and external client strategy meetings
Salary and Benefits

The salary for this position is $60,000/year, with eligibility for up to 5% bonus at completion of the 18-month program. We also offer a comprehensive benefits package and a generous paid time off policy.



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