Insurance Customer Service Representative
4 weeks ago
As a State Farm Insurance Account Associate, you will play a vital role in providing exceptional customer service to our clients. Your primary responsibility will be to assist customers with their insurance needs by offering accurate and timely information. You will also be responsible for processing policy changes and updates in our system, handling incoming calls and emails from customers regarding policy inquiries and claims, and collaborating with team members to resolve customer issues and ensure customer satisfaction.
Key Responsibilities:
Assist customers with their insurance needs by providing accurate and timely information
Process policy changes and updates in the system
Handle incoming calls and emails from customers regarding policy inquiries and claims
Collaborate with team members to resolve customer issues and ensure customer satisfaction
Maintain customer records and update information as needed
Provide exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner
Stay up to date with insurance products and industry trends to effectively assist customers
Follow company policies and procedures to ensure compliance with regulations and guidelines
Meet or exceed performance goals and targets set by the company
What We Offer:
State Farm Insurance offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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