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Customer Service Representative

4 weeks ago

Tucson, Arizona, United States Staff My Agency Full time

Staff My Agency is seeking a highly skilled professional to fill the role of Customer Service Representative - Insurance Expert. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

We are looking for an individual who is passionate about delivering outstanding customer experiences and has a strong understanding of insurance products and services. If you are a motivated and customer-focused professional who thrives in a fast-paced environment, then this is an excellent opportunity for you to grow your career with our agency.

Responsibilities include but not limited to:

  • Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
  • Utilize a customer-focused approach to educate clients about insurance options and provide personalized recommendations.
  • Collaborate with our team to ensure seamless customer service and support.
  • Maintain a strong work ethic and commitment to excellence in all aspects of your role.
As a valued member of our team, you will enjoy:
  • Competitive salary and bonus structure
  • Comprehensive benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
Requirements
  • Excellent communication and interpersonal skills
  • Strong understanding of insurance products and services
  • Ability to work in a fast-paced environment
  • Detail-oriented and organized
  • Self-motivated and proactive
  • Ability to learn and adapt to new systems and technologies
  • Strong customer service skills
  • Ability to work effectively in a team environment
  • Property & Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
  • Ability to remain current in product changes, licensing, technical developments, and continuing education
If you are a motivated and customer-focused professional who is passionate about delivering outstanding customer experiences, please submit your application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.