Customer Service Liaison
4 days ago
Customer Service Representative Job Description
At State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for:
- Providing Exceptional Customer Service
- Assisting Customers with Policy Changes and Inquiries
- Processing Policy Applications, Renewals, and Cancellations
- Handling Billing and Payment Inquiries
- Resolving Customer Issues and Complaints
- Maintaining Accurate Customer Records
- Staying Up-to-Date on Industry Trends and Insurance Policies
Requirements:
- Excellent Communication and Interpersonal Skills
- Ability to Work in a Fast-Paced Environment
- Strong Problem-Solving and Analytical Skills
- Knowledge of Insurance Products and Services
What We Offer:
- Competitive Salary and Benefits Package
- Opportunities for Professional Growth and Development
- Collaborative and Supportive Work Environment
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