Customer Service Liaison

4 days ago


Tucson, Arizona, United States State Farm Insurance Full time

Customer Service Representative Job Description

At State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for:

  • Providing Exceptional Customer Service
  • Assisting Customers with Policy Changes and Inquiries
  • Processing Policy Applications, Renewals, and Cancellations
  • Handling Billing and Payment Inquiries
  • Resolving Customer Issues and Complaints
  • Maintaining Accurate Customer Records
  • Staying Up-to-Date on Industry Trends and Insurance Policies

Requirements:

  • Excellent Communication and Interpersonal Skills
  • Ability to Work in a Fast-Paced Environment
  • Strong Problem-Solving and Analytical Skills
  • Knowledge of Insurance Products and Services

What We Offer:

  • Competitive Salary and Benefits Package
  • Opportunities for Professional Growth and Development
  • Collaborative and Supportive Work Environment


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