Director, Leadership Development and Learning

4 weeks ago


Secaucus, New Jersey, United States Quest Diagnostics Incorporated Full time
Job Summary

Quest Diagnostics Incorporated is seeking a Director, Leadership Development and Learning to provide subject matter expertise on the design, development, and delivery of individualized and programmatic approaches to build leadership capabilities for leaders at all levels in the organization.

The ideal candidate will ensure delivery of leadership development programs, projects, and practices; execute and administer assessment tools to measure development needs; collaborate and partner with internal and external partners; manage vendor relationships; provide enterprise-wide oversight of effective leadership development practices; design and implement program evaluation tools; summarize and communicate program outcomes; and continuously refresh and add to a robust set of development offerings.

Key Responsibilities
  • Drive strategic direction for programs, projects, and practices designed to develop, grow, and build leadership capabilities for leaders at all levels in the organization.
  • Continuously assess development needs of Quest leaders, using a range of internal inputs and external research to drive leadership development program content, as well as alignment with The Quest Way (our Purpose, Strategy, and Culture (including the 5C's)).
  • Manage and further build a portfolio of development offerings, including assessments, internally and externally designed programs, and curated content made available through the Learning Management System (LMS).
  • Design and develop all aspects of key leadership development programs, end-to-end, including identification of competencies/skills, curriculum design, program materials, facilitation plans, program budget/costs, internal partnerships, vendor management, program evaluation, and marketing/communications.
  • Program manage all aspects of key programs (e.g. enterprise-wide programs for all frontline leaders - LeadingQuest Supervisor and Manager (LQSM) Core); and mid-level leaders - LeadingQuest for Business Impact (LQBI)).
  • Facilitate program sessions or courses and/or build internal organizational capability, as needed.
  • Govern standards, practices, and vendor partnerships for leadership development programs, and provide consultation to HRBP's, business leaders, and other colleagues on the effective design and delivery of programs.
  • Partner with the Talent Management team to align program offerings with development actions identified through the talent review/succession planning process.
  • Coach and guide leaders on individual development planning along with the utilization of individual assessment tools.
  • Collaborate with the Organization Development team on enterprise leadership capability models and the use of assessments and profiles to build effective leaders and leadership teams.
  • Provide leadership and thought partnership on enterprise projects focused on the effectiveness of Quest leaders.
  • Collaborate closely with the Organizational Effectiveness and Belonging (OEB) COE team members in establishing an enterprise-wide Organization Effectiveness framework and strategy to enable organizational success consistent with Quest key priorities.
  • Cultivate an inclusive, motivational, enabling and performance-oriented work environment, consistent with the Quest Way and our I&D values.
  • Perform other related duties, as assigned, to support the COE and priority business objectives.


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