BDC Representative

1 week ago


Fort Myers, Florida, United States Victory Layne Chevrolet Full time

Key Responsibilities:

  • Coordinate incoming requests via telephone or online, identifying potential sales leads and booking appointments for the showroom.
  • Act as the first point of contact for customers, promoting a top-notch customer experience and interacting with customers to understand their individual needs.
  • Work closely with the BDC Manager and sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM.
  • Complete phone calls as assigned by the BDC Manager and participate in cross-training for internet lead and incoming/outgoing telephone sales prospecting roles.
  • Conduct sales department service tours and stay informed about new products, features, and accessories.

Qualifications:

  • High school diploma or general education degree (GED)
  • Sufficient reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Strong writing skills to write reports, business correspondence, procedure manuals, and advertising copy
  • Presentation skills to share information and respond to questions from groups, clients, customers, and the general public
  • Clean driving record and valid driver's license

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