Customer Service Representative

1 week ago


Palatine, Illinois, United States Chris Bryan - State Farm Agent Full time
Job OverviewAs a Customer Service Representative with Chris Bryan - State Farm Agent, you will play a vital role in generating exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit for this role. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We are seeking a customer-focused and empathetic team member who is driven to deliver exceptional service and support to our clients. If you have strong communication and interpersonal skills, are detail-oriented, and able to multitask, we encourage you to apply for this exciting opportunity.

Responsibilities:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.


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