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Medical Scheduler Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Medical Scheduler Coordinator to join our team at Norton Healthcare. As a key member of our operations team, you will be responsible for coordinating medical appointments, scheduling, and facilitating communication between patients and physician offices.
Key Responsibilities- Appointment Coordination: Coordinate medical appointments for patients within primary care and specialty offices, ensuring timely and efficient scheduling.
- Scheduling and Protocols: Schedule appointments based on clinical protocols, availability, and payor source, ensuring compliance with established guidelines.
- Communication and Collaboration: Facilitate communication between patients and physician offices, collaborating with healthcare teams to deliver quality patient care.
- Team Support: Provide support to physician offices in managing work-queues, ensuring seamless patient flow and efficient operations.
- Customer Service: Directly address customer needs in a high-volume setting, providing exceptional service and support to patients and families.
- Language Requirement: Bi-lingual in Spanish & English preferred.
- Qualifications: We offer comprehensive on-the-job training for the right candidate.