Sales Floor Department Supervisor

2 weeks ago


Frankfort Springs, Pennsylvania, United States Lowe's Full time
About the Role

Lowe's is seeking a highly skilled Sales Floor Department Supervisor to lead and enable a team of associates to deliver exceptional customer experiences in our stores. As a key member of our leadership team, you will be responsible for coaching and training associates, delegating tasks, managing performance, and ensuring adequate department coverage.

Key Responsibilities
  • Lead and motivate a team of associates to achieve sales and service objectives
  • Coach and train associates on customer service, sales techniques, and product knowledge
  • Delegate tasks and responsibilities to ensure efficient store operations
  • Monitor and manage associate performance, providing feedback and coaching as needed
  • Ensure adequate department coverage, including opening and closing the store as needed
  • Communicate with management and other departments to ensure seamless store operations
Requirements
  • High school diploma or equivalent and 3 years of experience in a retail environment, or 5 years of experience in a retail environment
  • 1 year of experience in customer service
  • 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor)
  • Experience providing direction or supervision to teams
  • Experience working cross-functionally
  • Experience using Microsoft Office Suite
Preferred Qualifications
  • 3 years of retail customer service experience
  • 3 years of experience supporting the unique needs of Pro customers (Pro Department Supervisor)
  • Experience in a leadership role with direct report responsibility
  • Experience working in the home improvement retail sector
  • Experience working in a fast-paced, dynamic retail environment
About Lowe's

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.



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