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Retail Store Operations Leader

2 months ago

Durham, North Carolina, United States AEO Full time
JOB TITLE: Store Team Leader at AEO

YOUR ROLE
As the full-time Store Team Leader, you embody the essence of leadership within your store. You are a business-savvy individual dedicated to optimizing daily operations and fostering a high-performing team. Your commitment to excellence drives you to make strategic decisions that enhance the customer experience while adhering to AEO Brand Standards. Most importantly, you bring authenticity to your role every day.

YOUR RESPONSIBILITIES
  • Passion for Results: You excel in driving sales by enhancing overall store productivity and cultivating customer loyalty through exceptional service. You take ownership of your store's business plan to achieve key performance indicators.
  • Innovative Business Management: You manage the controllable aspects of your store's profit and loss, adeptly analyzing reports and sales trends to make informed, innovative decisions that align with financial objectives.
  • Leadership Development: You are dedicated to recruiting, hiring, and nurturing a talented team. You advocate for their growth, encouraging them to explore internal opportunities while ensuring a clear career progression for all associates.
  • Teamwork and Recognition: You promote a collaborative culture by setting clear goals, holding your team accountable to brand standards, and celebrating exceptional performance regularly.
  • Brand Standards Compliance: You ensure that your store consistently meets AEO Brand Visual Standards by overseeing all visual merchandising processes. You are the expert in managing Floorsets, merchandise adjustments, and replenishment, ensuring your team understands their roles in maintaining a guest-ready environment.
  • Workforce Optimization: You recognize that effective scheduling is key to maximizing business performance. By analyzing traffic patterns and payroll reports, you make necessary adjustments to meet operational needs while keeping payroll in check.
  • Integrity in Operations: You demonstrate integrity in all aspects of your role, ensuring compliance with audit and shrink standards, following company policies, and consistently making ethical decisions.
YOU'D BE GREAT FOR THIS ROLE IF:
  • You have a genuine passion for AE and Aerie products.
  • You possess experience leading teams in a retail management capacity.
  • You are skilled in multitasking and detail-oriented, with strong time management abilities.
  • You understand team leadership and have a basic knowledge of employment law.
  • You have a proven track record in effective communication and conflict resolution.
  • You possess strong business acumen.
  • You can analyze reports to drive sales effectively.
  • You have flexible availability to meet customer needs.
WHY AEO?
  • You will work with a supportive team that values collaboration.
  • You will have opportunities for professional development and skill enhancement.
  • You will enjoy a generous employee discount on products year-round.
  • You will participate in store contests for the chance to win exciting prizes.