Housekeeping Room Specialist
2 weeks ago
Position Title: Room Attendant
Job Category: Housekeeping
Requisition Number: ROOMA03373
Location: Not specified
Job Overview:
At Pacifica Hotels, we pride ourselves on providing a unique and vibrant experience for our guests. As a Room Attendant, you will play a crucial role in maintaining the cleanliness and comfort of our accommodations, ensuring that every guest enjoys a memorable stay.
Key Responsibilities:
- Follow Pacifica's Pure Stay guidelines to promote the health, safety, and satisfaction of both guests and team members.
- Utilize appropriate Personal Protective Equipment (PPE) as per property-specific regulations.
- Maintain a warm, friendly, and professional demeanor while delivering personalized service to hotel guests.
- Effectively communicate with guests and fellow staff members to enhance the overall guest experience.
- Thoroughly clean guest rooms in accordance with company standards, including making beds, dusting, vacuuming, and sanitizing bathrooms.
- Adhere to the established time guidelines for room cleaning set by management.
- Ensure proper handling of room amenities and report any lost items to management promptly.
- Safeguard the master room key and return it at the end of your shift.
- Report maintenance issues that require immediate attention.
- Assist with laundry duties as needed.
- Support fellow team members and departments to enhance overall hotel performance.
- Perform additional tasks as assigned by management.
Benefits:
This position offers a comprehensive benefits package, including:
- Medical, Dental, and Vision Insurance
- 401k Plan
- Vacation and Sick Leave
- Team Member Travel Program with exclusive rates at sister properties
- Opportunities for team building and community service through regular volunteering initiatives
Qualifications:
Skills:
- Detail-oriented with a commitment to delivering high-quality service.
- Ability to work collaboratively as part of a team.
- Strong communication skills in English.
Experience:
Preferred candidates will have at least one year of relevant experience in a similar role, with basic cleaning skills and the ability to prioritize tasks effectively.
Physical Requirements:
This role involves frequent walking, climbing stairs, and the ability to lift and carry items up to 20 lbs. Exposure to cleaning agents is also a part of the job.
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