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Senior Technical Account Manager
2 months ago
We are seeking a highly skilled Sr. Technical Account Manager to join our team at Amazon Web Services (AWS). As a key member of our National Security team, you will play a critical role in helping our customers achieve the best value and service from AWS.
This is a unique opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises. You will help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more.
Key Responsibilities- Provide technical guidance and support to customers to help them plan and build solutions using best practices.
- Develop and execute strategies to drive customer adoption and use of AWS services.
- Collaborate with cross-functional teams to identify and address customer needs and pain points.
- Stay up-to-date with the latest AWS services and technologies to provide expert advice to customers.
- 5+ years of technical engineering experience in operational parameters and troubleshooting for three (3) or more of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment.
- Internal enterprise or external customer-facing experience as a technical lead.
- Bachelor's degree, or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional).
- Current, active US Government Security Clearance of TS/SCI with Polygraph.
Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
We value work-life harmony and strive for flexibility as part of our working culture. We believe that achieving success at work should never come at the expense of sacrifices at home.
