Front of House Supervisor in Training +18 yrs old

2 weeks ago


Marlborough, Massachusetts, United States Chick-fil-A Full time
Key Responsibilities:
  • Assist the management team in shift management and ensure exceptional guest experiences.
  • Communicate goals and provide feedback to the team on the Five Critical Success Factors.
  • Activate the Winning Hearts Strategy and create quarterly business plans to improve the Front of House.
  • Identify and develop potential leaders, implement LEAN processes, and hold team members accountable to policy standards.
  • Work with the training director to develop team members in areas of focus and ensure proper procedures in taking orders, hospitality, speed, and accuracy.
  • Protect the guest experience by ensuring quality meets or exceeds Chick-fil-A Standards.
  • Ensure cleanliness standards are met in all areas of the Front of House.
  • Report Sedgwick Claims to the General Manager within 24 hours.
  • Execute a hospitality plan and empower the team to meet daily, weekly, monthly, and annual goals.
  • Partner with the Sr. Operations Director to execute training and roll-out of new products.
  • Ensure speed in all areas of the Front of House.
  • Create a suggestive selling culture with FOH team members.
  • Submit the FOH schedule by Wednesday 11 am for the General Manager to review.
  • Notify the General Manager and admin coordinator within 24 hours of any equipment or facility repairs.
  • Support quarterly marketing campaigns, in-store marketing, community boards, social media, and surprise and delights.
  • Oversee completion of FOH team members' 30 days and annual reviews.
Requirements:
  • Great work ethic.
  • Must be eligible to work in the United States.
  • Must have a source of reliable transportation.
  • Must be over 18 at the time of hire.
About Chick-fil-A:

Chick-fil-A is a restaurant chain known for its friendly team members and exceptional customer service. Our restaurants are closed on Sundays to allow team members to spend time with family and friends. We offer a nurturing environment where team members can learn valuable business and people skills.

At Chick-fil-A, our team members are more than just employees - they are a highly valued part of each restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.


  • Front Desk Supervisor

    4 weeks ago


    Marlborough, Massachusetts, United States Pyramid Global Hospitality Full time

    About UsAt Pyramid Global Hospitality, we prioritize our employees and strive to create a supportive and inclusive work environment that fosters diversity, growth, and development. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of employment benefits, including...


  • Marlborough, Massachusetts, United States Allied Universal® Full time

    Job OverviewAllied Universal, a leading security and facility services company, offers rewarding careers that provide a sense of purpose. As a Security Officer, you will be part of a dynamic, diverse, and inclusive team that serves a range of industries, including Commercial Real Estate, Healthcare, Education, and Government.Job ResponsibilitiesAs a Security...

  • Front Desk Supervisor

    4 weeks ago


    Marlborough, Massachusetts, United States Pyramid Global Hospitality Full time

    About UsAt Pyramid Global Hospitality, we prioritize our employees' growth and well-being. Our company culture is built on the principles of diversity, development, and inclusivity. We offer a range of benefits, including comprehensive health insurance, retirement plans, and paid time off. Our commitment to employee development is reflected in our ongoing...


  • Marlborough, Massachusetts, United States Pyramid Global Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Embassy Suites by Hilton Boston Marlborough. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesGuest Registration and Check-In:...


  • Marlborough, Massachusetts, United States Pyramid Global Hospitality Full time

    About UsAt Pyramid Global Hospitality, we prioritize our employees' growth and well-being. Our company culture is built on the principles of diversity, development, and inclusivity. We offer a range of benefits, including comprehensive health insurance, retirement plans, and paid time off. Our commitment to employee development is reflected in our training...

  • Front Desk Agent

    4 weeks ago


    Marlborough, Massachusetts, United States Pyramid Global Hospitality Full time

    About UsAt Pyramid Global Hospitality, we prioritize our employees' growth and development. Our company culture is built on the principles of diversity, inclusivity, and employee wellbeing. We offer a range of benefits, including comprehensive health insurance, retirement plans, and paid time off. Our commitment to employee development is reflected in our...

  • Front Desk Agent

    3 weeks ago


    Marlborough, Massachusetts, United States Pyramid Global Hospitality Full time

    About UsAt Pyramid Global Hospitality, we prioritize our employees' growth and well-being. Our company culture is built on the principles of diversity, inclusivity, and employee development. We offer a range of benefits, including comprehensive health insurance, retirement plans, and paid time off. Our commitment to employee satisfaction is reflected in our...

  • Front Desk Agent

    3 weeks ago


    Marlborough, Massachusetts, United States Pyramid Global Hospitality Full time

    About UsAt Pyramid Global Hospitality, we're dedicated to creating a supportive and inclusive work environment that fosters growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of employment benefits, including comprehensive health...


  • Marlborough, Massachusetts, United States State of Connecticut Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Seasonal Forestry Assistant at the Eastern District Headquarters. As a member of our team, you will have the opportunity to work on a variety of tasks and projects related to forestry and environmental conservation.ResponsibilitiesAssist DEEP Foresters with...

  • Front Desk Agent

    4 weeks ago


    Marlborough, Massachusetts, United States Pyramid Global Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Embassy Suites by Hilton Boston Marlborough. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.Key ResponsibilitiesGuest Registration and Check-In: Greet guests...

  • Front Desk Agent

    3 weeks ago


    Marlborough, Massachusetts, United States Pyramid Global Hospitality Full time

    About UsAt Pyramid Global Hospitality, we prioritize our employees' growth and well-being. Our company culture is built on the principles of diversity, development, and inclusivity. We offer a range of benefits, including comprehensive health insurance, retirement plans, and paid time off. Our commitment to employee development is reflected in our approach...


  • Marlborough, Massachusetts, United States CSM Corporation Full time

    Job SummaryThis role is responsible for ensuring exceptional guest service and efficient front desk operations. The ideal candidate will possess leadership skills to drive revenue, maximize profit, and ensure quality. Effective management of assigned staff is crucial to achieve overall financial results and guest satisfaction.Key ResponsibilitiesAccountable...


  • Marlborough, Massachusetts, United States State of Connecticut Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Seasonal Forestry Worker at the Eastern District Headquarters. As a key member of our forestry team, you will assist DEEP Foresters with various tasks on State land, including marking boundary lines, collecting forest inventory data, and preparing areas for...


  • Marlborough, Massachusetts, United States State of Connecticut Full time

    About the RoleWe are seeking a highly skilled and experienced Environmental Protection Operations Supervisor to join our team at the State of Connecticut. As a key member of our department, you will be responsible for supervising a staff responsible for performing a range of complex assignments dealing with the State Park Division's field operations in the...

  • Front Desk Agent

    4 weeks ago


    Marlborough, Massachusetts, United States Pyramid Global Hospitality Full time

    About UsAt Pyramid Global Hospitality, we prioritize our employees and strive to create a supportive and inclusive work environment that fosters diversity, growth, and development. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of employment benefits, including...


  • Marlborough, Massachusetts, United States State of Connecticut Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as an Environmental Protection Operations Supervisor. This is a critical role that requires strong leadership and management skills, as well as a deep understanding of environmental protection and natural resource management.Key ResponsibilitiesSchedule, assign,...


  • Marlborough, Massachusetts, United States State of Connecticut Full time

    Job SummaryThe State of Connecticut is seeking a skilled and motivated individual to join our team as a Seasonal Maintenance Worker. As a member of our East District Maintenance Crew, you will be responsible for performing a variety of tasks and duties related to the maintenance and operation of our facilities and equipment.Key ResponsibilitiesPerform...


  • Marlborough, Massachusetts, United States State of Connecticut Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Seasonal Research Assistant in the Inland Fisheries Management Programs. This is a unique opportunity to gain hands-on experience in fisheries management and research, working with a dynamic team to collect and analyze data, and contribute to the conservation...


  • Marlborough, Massachusetts, United States Constellation Health Services Full time

    Job OpportunityConstellation Health Services is seeking compassionate individuals to visit patients with terminal illnesses in the Marlborough, MA area.Key Responsibilities:Engage in conversation, read to patients, or share music and videosProvide a supportive presence and listen deeply to patients' needsMeet patients where they are in terms of energy and...


  • Marlborough, Massachusetts, United States Buffalo Lodging Associates Full time

    Housekeeping Supervisor Job DescriptionAt Buffalo Lodging Associates, we are seeking a highly skilled and experienced Housekeeping Supervisor to join our team. As a Housekeeping Supervisor, you will be responsible for overseeing and supervising cleaning personnel, inspecting hotel guest rooms, bathrooms, corridors, and lobbies to ensure the highest standards...