Office Administrator
4 weeks ago
We are seeking a highly skilled and experienced Office Manager to join our team at Hi5 Orthodontics. As a key member of our staff, you will be responsible for managing the day-to-day operations of our orthodontic practice, ensuring seamless patient care and exceptional customer service.
Key Responsibilities:
- Manage scheduling, billing, and patient records with accuracy and efficiency
- Supervise and train office staff to provide excellent patient care and customer service
- Maintain inventory of office supplies and equipment, and order new supplies as needed
- Manage patient accounts, including billing, insurance claims, and collections
- Ensure compliance with all relevant laws and regulations, including HIPAA and OSHA
- Develop and implement office policies and procedures to improve efficiency and productivity
- Coordinate with orthodontists and other healthcare professionals to ensure seamless patient care
- Handle patient complaints and resolve issues in a timely and professional manner
Requirements:
- Bachelor's degree preferred
- 3+ years of experience in a medical or dental office management role
- Knowledge of orthodontic procedures and terminology preferred
- Excellent organizational and time management skills
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office and dental software programs
- Ability to work independently and as part of a team
- Attention to detail and accuracy
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Office Manager with a passion for providing exceptional patient care, we encourage you to apply for this exciting opportunity.
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