Service Coordinator

2 weeks ago

Rochester, New York, United States Hillside Family of Agencies Full time
Job Summary

We are seeking a highly skilled Service Integrator to join our team at Hillside Family of Agencies. As a Service Integrator, you will play a critical role in ensuring that the needs of our service recipients are met.

The ideal candidate will have a strong understanding of our system of care and be able to make informed decisions regarding utilization management. This includes assessing and supporting youth and families to achieve positive outcomes, as well as collaborating with external and internal customers.

Key Responsibilities:

  • Screen and process referrals for services within Hillside
  • Utilize experience, education, and cultural competence to assess and support youth and families
  • Contact referral sources and families to collect pertinent information
  • Meet with families to gather information and answer questions
  • Act as the main point of contact for funders
  • Collaborate with external and internal customers, including youth and families, school districts, and treatment teams
  • Provide telephone triage for incoming referrals and requests for service
  • Actively participate in agency/team meetings and volunteer for community committees
  • Develop, maintain, and update all required documentation in a timely manner
  • Collect, aggregate, and analyze data to identify unmet needs and opportunities for improvement

Requirements:

  • Bachelor's degree in Social Work, Psychology, Mental Health Counseling, or related Human Services; Master's preferred
  • 1+ years of experience in youth and family centered mental health/psychosocial treatment
  • Valid driver's license and meet agency driving standards

Benefits:

  • Competitive hourly rate of $18.36-$27.54 based on experience
  • Generous paid time off and comprehensive benefits package
  • Opportunity to work with a diverse and dedicated team

Hillside Family of Agencies is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. Apply online today and join our team of dedicated professionals who are making a difference in the lives of our service recipients.

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