Solutions and Services Coordinator
4 weeks ago
At Velatia, we are committed to revolutionizing the electricity grid into a futuristic infrastructure that is more reliable, resilient, and sustainable. Our team of experts specializes in customizing high-tech electrical solutions to meet the evolving needs of our customers.
Main Responsibilities- Service Team Coordination
- Plan and coordinate after-sales service activities and manage personnel resources
- Coordinate on-site assemblies and facilitate direct contact between clients and factories/KAM for non-conformity resolution
- Service Works
- Promote service works to customers and prepare technical-commercial offers
- Provide customer training and commission primary and secondary cubicles
- Configure and test protection and control equipment, as well as communication equipment
- Maintain cubicles and protection and control systems
- Resolve non-conformities and provide customer support services, both remotely and on-site
- Solutions
- Identify customer needs and design automation, control, protection, and communications solutions using Medium Voltage products
- Develop detailed engineering solutions through dialogue with customers and factories
- Collaborate in the elaboration of technical-commercial offers, prescribing solutions, defending them, and negotiating with customers
- Educational background in Electrical Engineering or comparable field
- At least 3 years of experience in a similar position
- Advanced knowledge of medium and low voltage switchgear, as well as power distribution products and services
- Fluent speaking and writing English
- Ability to handle and solve unexpected situations
- Able to travel
- Medical
- Dental
- Vision
- 401k
- HSA
You will join a pioneering company that leads the industry, offering opportunities for professional growth and development. Our innovative culture and commitment to sustainability make us an attractive employer for talented individuals.
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