Restaurant Operations Manager
3 hours ago
The Restaurant Operations Manager is responsible for ensuring the smooth operation of the restaurant during their shift. They will work closely with the management team to maintain consistency with the restaurant's business plan and ensure all team members are performing their job responsibilities.
Key Responsibilities- Lead and manage a team of team members to ensure excellent customer service and efficient restaurant operations
- Monitor and maintain high standards of cleanliness and organization throughout the restaurant
- Ensure all team members are aware of and adhere to company policies and procedures
- Communicate effectively with team members and management to resolve any issues or concerns
- Conduct regular walk-throughs to identify areas for improvement and implement changes as needed
- Manage cash handling and inventory control to minimize losses and optimize profitability
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with the management team to achieve business objectives and goals
- High school diploma or equivalent required; degree in hospitality or related field preferred
- Minimum 1 year of experience in a supervisory or management role in the food service industry
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Flexibility to work a variety of shifts, including nights, weekends, and holidays
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