Senior Patient Coordinator

2 days ago


Oregon City, Oregon, United States Providence Health & Services Full time
Job Summary

The Heart and Vascular Service Scheduler is a key member of our team, responsible for scheduling and coordinating complex Heart and Vascular services and procedures. This hybrid position requires a unique blend of technical skills and exceptional customer service.

Key Responsibilities
  • Utilize various systems and software to schedule services and procedures.
  • Obtain and manage patient information, including medical history, demographics, insurance details, and pre-authorizations.
  • Ensure seamless communication with patients, visitors, physicians, and Providence Health System staff.
  • Provide superior customer service and service recovery, using good judgment to meet or exceed expectations.
Requirements
  • 1 year of hospital or medical office work experience.
  • 1 year of customer service experience.
Preferred Qualifications
  • Coursework or training in business or a related field.
  • Experience with Epic software.
About Providence Health & Services

We take pride in our commitment to whole-person care, built on understanding, commitment, and mutual respect. Our best-in-class benefits are designed to support your well-being, professional growth, and financial security. Join us in delivering exceptional care to our communities, especially the most vulnerable.



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