Trainer/Technical Content Developer

1 month ago


Atlanta, Georgia, United States HHS Technology Group, Inc. Full time
About HHS Technology Group, Inc.

We are a leading provider of innovative, purpose-built technology solutions to clients in the commercial and government sectors. Our work matters, and each of us makes a difference in the lives of people every day.

Job Summary

We are seeking a highly skilled Trainer/Technical Content Developer to play a crucial role in our rapid growth and success. The successful candidate will be responsible for delivering high-quality training and end-user education to our customers, as well as creating and developing training documentation templates and content.

Key Responsibilities
  • Training Delivery: Deliver high-quality training and end-user education to our customers, taking direction from and working closely with the Training Lead and Project Managers.
  • Training Content Development: Assist with creating, developing, and executing the training plan, collaborating with the training and project team when requirements demand multiple staff.
  • Documentation and Meeting Minutes: Create and develop training documentation templates based on project directives and requirements, standardizing and applying sound formatting to documents, and producing concise, understandable, audience-specific content. Prepare clear, concise, and accurate meeting minutes promptly after each meeting, ensuring that all relevant information is captured.
  • Collaboration and Communication: Collaborate with Subject Matter Experts (SMEs) when creating and assisting with the design and implementation of the training plans, curricula, learning resources, visual aids, and presentations. Demonstrate excellent oral and written communication skills and the ability to clearly articulate to all project members and stakeholders.
Requirements
  • Experience: Five (5) or more years of demonstrated experience in training creation and delivery, with at least three (3) of those five (5) years in training delivery of Train-the-Trainer.
  • Technical Skills: Demonstrated knowledge and ability to effectively use the MS Office Suite, as well as experience in using course development and documentation software and tools.
  • Soft Skills: Excellent oral and written communication skills, ability to work well with technical and non-technical resources, and highly organized with the ability to manage multiple tasks simultaneously in a fast-paced environment.
Desired Skills
  • Training Experience: Training experience with State government agencies.
  • Critical Skills: Presentation, articulate communication, technical writing/editing, content creation, customer relationship management, consulting, detail-oriented, self-starter, highly motivated, multi-tasking, problem-solving skills, working independently, and taking responsibility for assigned tasks.

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