Receptionist - State Farm Agent Team Member

1 month ago


Norcross, Georgia, United States Galin Vinasco - State Farm Agent Full time
Job Overview

We are seeking a highly skilled and customer-focused Receptionist to join our team at Galin Vinasco - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service, managing multiple phone lines, and coordinating with other agency team members to ensure seamless communication and problem-solving.

Key Responsibilities
  • Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Manage multiple phone lines and customer walk-ins, using excellent communication skills to efficiently meet customer needs.
  • Collaborate with other agency team members to resolve customer issues and promote business growth.
Requirements
  • Dedicated to providing exceptional customer service and building strong relationships with customers.
  • Excellent communication and problem-solving skills to effectively manage multiple phone lines and customer interactions.
  • Ability to work in a fast-paced environment and prioritize tasks to meet customer needs.
  • MUST have a Property & Casualty producer's license or ability to obtain one quickly.
Benefits
  • Hourly pay plus commission/bonus opportunities.
  • Growth potential and opportunities for advancement within the agency.
  • Paid time off, including vacation and personal/sick days.
  • Health benefits and valuable career-building experience.


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