Arbuckle Coffee Representative

6 days ago


Tucson, Arizona, United States Arbuckle Coffee Roasters Full time

**Customer Service Opportunity at Arbuckle Coffee Roasters

Are you passionate about delivering exceptional customer experiences? Do you have a knack for resolving conflicts and finding solutions to customer issues? We're looking for a talented Customer Service Representative to join our team and help us build long-term relationships with our customers.

Main Duties:

  • Provide world-class customer service through phone orders, email support, and online chat interactions
  • Assist customers with subscription-related questions and resolve issues promptly
  • Address customer complaints and find solutions to resolve issues
  • Offer product recommendations and upsell opportunities to increase customer satisfaction
  • Collaborate with colleagues to achieve sales targets and improve customer satisfaction

About Our Ideal Candidate

We're looking for someone who shares our passion for delivering exceptional customer experiences and has:

  • A natural ability to connect with customers and build relationships
  • Excellent communication and problem-solving skills
  • Experience working in an ecommerce environment, preferably with Shopify
  • Strong QuickBooks skills and proficiency in other relevant software

What We Offer

As a valued member of our team, you can expect:

  • A competitive salary of $45,000 - $55,000 per year
  • A positive, family-oriented work environment
  • Opportunities for growth and development within a historic and respected brand


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