Office Coordinator

4 days ago


Downers Grove, Illinois, United States Alert IT Solutions Full time
Job Overview

About Alert IT Solutions:

We are a dynamic and growing organization dedicated to delivering exceptional services and products to our clients. We are seeking a detail-oriented and proactive Office Assistant / Account Manager to support our team.

Key Responsibilities

Serve as the primary point of contact for assigned accounts.

Handle client inquiries, provide product/service information, and resolve issues in a timely manner.

Conduct regular follow-ups to ensure client satisfaction and identify additional needs.

Perform general office duties, including filing, data entry, and document management.

Assist in the preparation of reports, presentations, and correspondence.

Maintain office supplies and equipment, ensuring everything is well-stocked and functioning.

Support the administrative team with various tasks as needed.

Liaise with internal departments to ensure smooth operation and information flow.

Schedule and coordinate meetings, appointments, and travel arrangements.

Manage incoming and outgoing correspondence, including emails and phone calls.

Maintain accurate and up-to-date client records and bid documentation.

Use CRM software to track client interactions and bid status.

Generate reports and analyze data to support decision-making processes.

Requirements

Proven experience as an Office Administration, Account Manager, or in a similar role.

Strong organizational and multitasking skills.

Excellent verbal and written communication skills.

Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.

Ability to work independently and as part of a team.

Detail-oriented with a strong focus on accuracy.

Problem-solving skills and the ability to handle stressful situations calmly.

High school diploma or equivalent; additional qualifications in office administration or related fields are a plus.

Preferred Qualifications

Familiarity with bid processes and procurement regulations.

Experience in a client-facing role.

Knowledge of industry-specific software and tools.

Associate degree or Bachelor's Degree.



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