Customer Service Representative

4 days ago


Houghton MI, United States Jimmy John Full time

In-shop team members at Jimmy John's are responsible for delivering exceptional customer experiences. They greet customers, take orders, and execute sandwiches with precision and speed, maintaining the highest standards of sanitation and quality.


Key Responsibilities:
  • Takes phone orders and completes delivery tickets in a timely and courteous manner.
  • Delivers sandwich orders to customers in a safe and timely manner within established delivery areas.
  • Accepts payment from customers for orders and works with management to reconcile cash at the end of the shift.
  • Maintains the cleanliness and sanitation of the restaurant, including tables, floors, windows, and restrooms.
  • Greets customers, takes orders, operates the cash register, and collects payment.
  • Fills out systems and procedures with accuracy and integrity.
  • Maintains a professional appearance at all times, adhering to the Jimmy John's dress code.
  • Displays a positive and enthusiastic approach to all assignments.

Requirements:
  • Ability to communicate clearly in a customer contact position.
  • Physical demands include bending, reaching, stooping, climbing, repetitive motions, lifting up to 50 pounds, standing, and moving about the unit for the entire shift.

At Jimmy John's, we're committed to serving high-quality, freshly prepared sandwiches made with love every day since 1983. Our all-natural meats and fresh veggies are sliced in-house, and our fresh-baked bread is made right here where you can see it. We're dedicated to delivering exceptional customer experiences and maintaining the highest standards of quality and sanitation.



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