Field Service Engineer

3 days ago


Burlington, Vermont, United States Axcelis Technologies Full time

Axcelis Technologies is seeking a highly skilled Field Service Engineer to provide top-notch customer support through on-site installations, diagnoses, and repairs of complex equipment and systems. As a key member of our team, you will be responsible for ensuring the operational quality of system equipment, instructing customers on system operation and maintenance, and serving as a liaison between the company and customers on administrative and technical matters. This role requires a strong ability to interpret customer needs and clarify responsibilities for problem resolution. If you have a Bachelor's degree and 2-4 years of professional experience, we encourage you to apply. Axcelis is an equal opportunity employer and is committed to providing reasonable accommodation to enable individuals with disabilities to perform the essential functions of the position.

**Job Responsibilities:**

* Provides highly visible customer support through on-site installations and diagnoses of complex equipment and systems
* Ensures the operational quality of system equipment
* Instructs customers on system operation and maintenance
* Serves as a liaison between the company and customers on administrative and technical matters
* Interprets customer needs and clarifies responsibilities for problem resolution

**Requirements:**

* Bachelor's degree
* 2-4 years of professional experience

**Equal Opportunity Statement:**

Axcelis is an equal opportunity employer and is committed to providing reasonable accommodation to enable individuals with disabilities to perform the essential functions of the position.

**Contact Information:**

Please do not contact us with unsolicited job inquiries. We will respond to all qualified applicants.



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