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Appliance Sales Specialist

2 months ago


Falls Church, Virginia, United States Best Buy Full time
About the Role

We're seeking a highly skilled Sales and Service Expert to join our team at Best Buy. As a Retail Sales Specialist, you'll play a critical role in delivering exceptional customer experiences and driving sales growth in our appliances department.

Key Responsibilities
  • Engage with customers to understand their needs and preferences, providing expert service and recommendations to drive sales and customer satisfaction.
  • Maintain in-depth knowledge of all products in the appliances category, including specifications, features, and benefits.
  • Use effective time management strategies to optimize daily tasks and responsibilities, ensuring seamless customer experiences.
  • Handle customer inquiries, complaints, and returns professionally, resolving issues promptly and efficiently.
  • Prioritize activities based on urgency and importance, setting realistic deadlines and using tools and techniques to manage time effectively.
  • Maintain department merchandising and readiness to serve customers, ensuring a positive shopping experience.
  • Train other sales floor personnel on how to be successful in the department, sharing knowledge and best practices.
Requirements
  • 1 year of experience in sales, customer service, or a related field, with a proven track record of delivering exceptional customer experiences.
Preferred Qualifications
  • 1 year of leadership experience in a related field or military leadership equivalent.
  • 1 year of experience selling premium products, luxury brands, and/or custom design environments.
  • 1 year of experience in customer relationship management (CRM).
What We Offer
  • Competitive pay and benefits package.
  • Generous employee discount.
  • Physical and mental well-being support.
About Us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online, and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.