Customer Service Representative

1 week ago


New Castle, Delaware, United States Rite Aid Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Associate to join our team at Rite Aid. As a Service Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales floor operations.

Key Responsibilities
  • Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.
  • Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register.
  • Maintain the cleanliness and organization of the store, including restocking shelves and endcaps with merchandise.
  • Assist with the operation of the One-hour Photo department, if applicable.
  • Build and maintain displays of merchandise and complete new plan-o-grams.
  • Complete inventory counts and order merchandise based on the results.
  • Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over.
  • Assist with price markdowns and changes for merchandise on the shelves.
Requirements

To be successful in this role, you must be at least 16 years old and have a strong commitment to providing excellent customer service. You should be able to work in a fast-paced environment and be able to lift up to 25 pounds. We offer a competitive salary and benefits package, including health insurance, paid time off, and 401K matching.

What We Offer

We are committed to creating a positive and supportive work environment that allows our associates to grow and develop their skills. We offer a range of benefits, including:

  • Competitive salary and benefits package
  • Health insurance
  • Paid time off
  • 401K matching
  • Opportunities for career advancement

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply today.



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