T-Mobile Retail Sales Representative

12 hours ago


San Ramon, California, United States T-Mobile (MobileOne, LLC) Full time
Job Summary
Retail Sales Representatives at T-Mobile are responsible for providing exceptional customer service and sales expertise to our customers. They are knowledgeable about our products and services and can effectively communicate their benefits to customers. This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:
  • Assist and sell to customers, providing an exemplary customer experience and building loyalty by approaching customers with confidence, assessing their needs and concerns, and building a genuine relationship with them.
  • Build trust with customers by answering their questions, educating, and offering solutions that pave the way for a potential T-Mobile sale.
  • Assess and recommend the right plan for customers, taking a hands-on approach to assure success through the customer on-boarding process.
  • Knowledgeable in finding the right-fit for customers' correct phone, mobile technology, and rate plan package.
  • Approach service and sales needs with composure, integrity, and compassion.

Requirements:
  • Customer service and/or sales experience preferred, retail environment a plus.
  • Authorization to work in the United States.
  • Pass a pre-employment background check (will consider qualified applicants with criminal histories in a manner consistent with all laws).
  • A high-school diploma or GED and be at least 18 years of age.

Benefits:
  • 401(k) Retirement Savings
  • No Cost Mental Health Program
  • Daily Pay
  • Discounted T-Mobile Cellular Service

Pay: $39.18 per hour

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