Service Leader

2 weeks ago


Madison, Georgia, United States Chipotle Mexican Grill Full time
Service Leader Job Description

At Chipotle Mexican Grill, we're committed to serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. As a Service Leader, you'll play a key role in maintaining a positive customer experience by ensuring safe and quality food is prepared and served, and that the restaurant crew is well-trained and provides good customer service.

Key Responsibilities:
  • Food Safety and Quality: Ensure that great tasting, high-quality food is served, and help resolve food quality issues.
  • Crew Management: Help monitor crew breaks, shift changes, shift meetings, and line schedules, and develop and cross-train all front-of-house crew.
  • Customer Experience: Help resolve customer incidents and work to ensure positive customer experiences.
  • Office Administration: Assist with miscellaneous office administration duties, such as banking, cash handling policies and responsibilities, and office paperwork.
Requirements:
  • Experience: Have Chipotle Crew member and/or Kitchen Leader experience.
  • Knowledge: Understand and articulate Chipotle's Food With Integrity philosophy, have knowledge and experience of cash handling policies and procedures, and have knowledge of Food Safety and health department matters.
  • Education: Have a high school diploma.

As a Service Leader at Chipotle, you'll have the opportunity to develop your skills and knowledge in food safety, quality, and customer experience, while working in a fast-paced and dynamic environment. If you're passionate about serving great food and providing excellent customer service, we encourage you to apply for this exciting opportunity.


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